Shipping Policy

Labor & Leather — Crafted by Hand. Delivered with Care.

ORDER PROCESSING TIMES

All orders are processed within 1–3 business days (Monday–Friday), excluding holidays.

During high-volume drops, sales events, or Mystery Reveal lives, processing may take slightly longer. We always work to get your order out as quickly as possible.

Pre-order items will always be clearly marked on the product page with updated estimated shipping times.


SHIPPING METHODS & DELIVERY TIMES

Once your order is processed and shipped, estimated delivery times are:

  • Standard Shipping (U.S.): 3–5 business days
  • Expedited Shipping (if offered at checkout): 2–3 business days

Delivery times may vary depending on your location, carrier delays, or peak shipping seasons.


TRACKING YOUR ORDER

Once your order has shipped, you will receive a confirmation email with your tracking number.

Please allow 24–48 hours for tracking information to update after shipment.

If you do not receive tracking details, please contact us at laborandleather@gmail.com.

 

MYSTERY REVEAL SHIPPING

Mystery Reveal orders are processed with the same care as all other orders.

  • Orders ship within 1–3 business days after the reveal (unless otherwise stated during the live event).
  • Each item is carefully packaged to protect its condition and presentation.

Because Mystery Reveal items are final sale, we highly recommend double-checking your order before confirming your purchase during live events.


SHIPPING RATES

Shipping rates are calculated at checkout based on:

  • Weight
  • Destination
  • Shipping method selected

Occasionally, we may offer free shipping promotions, which will be clearly stated on the website.


INCORRECT ADDRESSES

Please ensure your shipping address is correct at checkout.

We are not responsible for:

  • Orders shipped to incorrect addresses provided by the customer
  • Packages marked as delivered by the carrier

If you notice an error, contact us immediately at laborandleather@gmail.com. We will do our best to help if the order has not yet shipped.


LOST, STOLEN, OR DELAYED PACKAGES

Once an order has been shipped, we are not responsible for:

  • Lost packages
  • Stolen packages
  • Carrier delays

If your package is delayed or missing, please:

  1. Check your tracking link
  2. Contact the shipping carrier
  3. Then email us if you need further assistance

We will always help guide you through the process.


DAMAGED PACKAGES

If your order arrives damaged, please contact us within 7 days of delivery with:

  • Order number
  • Photos of the damaged item and packaging

We will review the issue and assist with a replacement if eligible.


CONTACT US

If you have any questions about shipping or your order, reach out to:

laborandleather@gmail.com
We respond within 24–48 hours (Monday–Friday).